Contact Us
Need help with your swap? Our support team is here to assist you.
Email Support
Send us an email for general inquiries or swap-related questions.
Before You Contact Us
Include Transaction ID
Always include your transaction ID when contacting us about a specific swap.
Response Time
We typically respond within 24 hours. Complex issues may take longer to resolve.
Check FAQ First
Many common questions are answered in our FAQ section - it may save you time!
Please note that Tradeoza support cannot recover funds sent to incorrect addresses or reverse completed blockchain transactions. Always double-check your addresses before confirming any swap.